Effective Date: July 18, 2026

Welcome to Galaxy Hospitality (accessible via https://hotelsupplieschina.com/, hereinafter referred to as “we,” “us,” “our,” or the “Website”). We highly value your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website, submit inquiries, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agreed to be bound by all the terms outlined herein. If you do not agree with any part of this policy, please discontinue the use of our Website immediately.

1. Information We Collect

We collect information about you in various ways depending on how you interact with our Website and business:

1.1 Information You Actively Provide to Us

• Account and Registration Data: When you register an account, subscribe to our newsletters, or request product catalogs, we may collect your name, email address, phone number, company name, corporate position, and country/region.

• Inquiry and Transaction Data: When you submit a Request for Quote (RFQ) or order samples, we collect details necessary to fulfill your request. This includes shipping address, billing address, company tax registration details, and specific procurement requirements. (Note: Commercial transactions or international payments are processed via secure payment channels; we do not store full credit card details on our local servers).

• Communication Logs: When you communicate with our sales or customer support teams via email, contact forms, or online instant messaging, we retain records of those conversations to improve service efficiency.

1.2 Information Automatically Collected

When you browse our Website, our servers and third-party tracking tools automatically capture technical and browsing data sent by your device, including:

• Device and Connection Details: Your Internet Protocol (IP) address, browser type and version, operating system, language settings, and time zone.

• Usage and Analytics Data: Pages visited, hotel products viewed, time spent on specific sections, click streams, referring URLs, and internal search terms used on the platform.

2. How We Use Your Information

We process your personal information based on legitimate commercial interests and legal compliances, specifically for:

• Service Provisioning & Order Fulfillment: Managing your inquiries, processing product orders, dispatching hotel supply samples, verifying accounts, and delivering customer support.

• Platform Optimization: Reviewing structural metrics and user feedback to fix bugs, optimize page loading, and enhance global product display configurations.

• Business Communications: Responding directly to your RFQs, sending updates regarding production schedules, and, with your permission, distributing promotional newsletters regarding new hotel product collections or trade show invitations (you may opt out at any time).

• Security and Fraud Prevention: Checking transactions for fraud, blocking malicious traffic, protecting our intellectual property, and maintaining structural digital safety.

3. Sharing and Disclosure of Information

We respect your information and do not sell, rent, or trade your personal data to external parties for marketing purposes. Data sharing is strictly restricted to the following contexts:

• Trusted Third-Party Service Providers: We disclose necessary data to partners who carry out tasks on our behalf, including international freight forwarders, customs brokers, secure payment networks, server hosting companies, and automated mailing providers. These partners operate under strict confidentiality clauses.

• Legal and Regulatory Compliance: We may release user data when required by law, subpoena, judicial order, or to cooperate fully with customs and law enforcement authorities.

• Corporate Restructuring: If our business undergoes a merger, acquisition, joint venture, or asset sale, information may be transferred to the successor entity.

4. International Data Transfers

Because we operate an international B2B export platform for hotel supplies, the data we collect may be transferred to, stored, and managed in countries outside of your native jurisdiction (including servers located in China and global cloud data centers). Data privacy laws vary across borders; however, we take all necessary organizational steps to ensure your data receives an equivalent level of protection everywhere.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to shield your personal data from accidental loss, unauthorized alterations, or unlawful disclosure. Despite our rigid protocols, no internet transmission or electronic database can guarantee 100% absolute security; users should also take proactive measures to protect their passwords and accounts.

6. Cookies and Tracking Technologies

We use cookies and clear web beacons to improve platform usability, track session states (e.g., keeping items in a sample cart), and gather overall traffic metrics. You can modify your web browser preferences to block cookies entirely, though doing so may disable or degrade certain core features of our procurement platform.

7. Your Privacy Rights (GDPR / CCPA / PIPL)

Depending on your country of residence, you may hold distinct legal rights regarding your personal data, including:

• Right to Access & Copy: Request clarity on what data we store and obtain a digital copy.

• Right to Rectification: Demand the immediate correction of inaccurate or outdated business profile details.

• Right to Erasure (“Right to be Forgotten”): Request full deletion of your record when it is no longer needed for business or legal compliance.

• Right to Object/Restrict: Object to automated processing or withdraw consent for marketing communications.

To exercise any of these statutory rights, please submit an official request via our contact channels listed below.

8. Third-Party Links

Our platform may contain outbound hyperlinks to external websites, such as global shipping line networks or social media profiles. We do not manage their operational frameworks and hold no responsibility for their distinct privacy policies. We strongly advise reading their disclosures independently.

9. Children’s Privacy

Our Website is strictly intended for professional, commercial procurement and B2B trades. We do not knowingly target or collect data from minors under 16 years of age. If we learn that such data has been collected inadvertently, it will be deleted immediately.

10. Policy Modifications

We reserve the right to revise this Privacy Policy at our sole discretion. Any amendments will immediately go into effect once posted on this page with an updated “Effective Date”. We encourage corporate clients to review this text periodically.

11. Contact Us

For any clarifying questions, compliance issues, or rights enforcement requests, please contact our data compliance officer at:

• Company Name: [Guangzhou Galaxy Hotel Supplies Co., Ltd.]

• Email Address: [info@hotelsupplieschina.com]

• Mailing Address: [B16, Huachuang Industrial Park, Shiji Town, Panyu District, Guangzhou City, China]

• Phone Number: [+8618138722386]